One of the things we’re most proud of is our reputation. We’ve been working with many of our clients for more than ten years. In an industry where agencies come and go quite frequently, that’s saying a lot! We periodically survey our customers, asking them about our service and quality, how easy we are to work with and whether or not they would recommend us to others. On a scale of 1 to 6 with 6 being the best, our average is 5.87. Here are a few of the comments we’ve received in response to the survey:
“Extremely flexible, easy to get a hold of, easy to work with.”
“Excellent response time!!”
“To be honest, I’m completely satisfied with your service and product. I can’t think of any needed improvements at this time. “
“I am the type of person to provide constructive feedback whenever possible, but I honestly cannot think of anything Data Designs Publishing could do differently to improve my experience. Customer service, support, and quality is consistently outstanding and I will continue to use Data Designs Publishing for all of my publishing needs. Thanks again!”
Those are snippets from completed surveys. Here are more complete testimonies from satisfied customers.
Data Designs Publishing has serviced the desktop publishing needs for our company marketing sales material since 1995. Whether it was Adobe PageMaker in 1997 or in recent years, Adobe InDesign Suite, no software upgrade was a major challenge as they transitioned to meet our electronic requirements. In addition, they have expertise in other software programs such as Microsoft Office Products and CorelDraw, to name just a few. This organized and professional team, which has grown over these many years, is conscientious to our company brand standards and strives to meet our needs under extreme deadlines. Their specialties include, but are not limited to, the creation of small to huge 500 page catalogs, pricing booklets, brochures and electronic media.
Joyce A. Zemba , Marketing Services
Parker Hydraulic Valve, Elyria, Ohio
I just wanted to drop you a note and thank you for the excellent job you did with the Pioneer price lists. I have worked with a lot of communications type of companies over the past 25 years, and I have to say that I am very impressed with you, your company, and your level of service! I look forward to working with you on future Pioneer projects.
John Strand, Market Specialist – Pioneer Products Group
Parker Hannifin – Quick Coupling Division