The outcry from users has caused Adobe to revised its upgrade policy through the end of 2012. We reported in our December newsletter that users of CS3 or CS4 had only until December 31, 2011 to upgrade to CS5.5 if they wanted to be eligible for future upgrades at upgrade pricing. The Creative Suite users community voiced their concerns (outrage in many cases) to Adobe and they have responded with a revised plan.
While their policy hasn’t changed (see below), they are offering, according to their website, “special introductory upgrade pricing on Creative Suite 6 to customers who own CS3 or CS4. This offer will be available from the time CS6 is released until December 31, 2012.” That’s quite generous. CS6 is anticipated to be released in April or May.
Adobe’s upgrade policy is consistent with the industry – they offer upgrade pricing that reaches back two releases. In other words, if you were purchasing CS5, you could upgrade from CS3 or CS4. What has changed is that they are now making incremental releases of their software (e.g., CS5.5) and those incremental releases are now considered in the upgrade policy. What that means is that, were it not for the special offer in 2012, users would only be able to take advantage of upgrade pricing for CS6 if they had purchased CS5 or CS5.5
So…enjoy your upgrade. And thank you, Adobe.